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	<title>The Zargon &#187; T-Mobile Hungary</title>
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		<title>@Vodafone_HU Ok, give us a call!</title>
		<link>http://thezargon.org/2009/12/vodafone_hu-ok-give-us-a-call/</link>
		<comments>http://thezargon.org/2009/12/vodafone_hu-ok-give-us-a-call/#comments</comments>
		<pubDate>Sat, 12 Dec 2009 14:09:07 +0000</pubDate>
		<dc:creator>TheZargon</dc:creator>
				<category><![CDATA[Activism]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Brands that don't get it]]></category>
		<category><![CDATA[Müller Tamás]]></category>
		<category><![CDATA[T-Mobile Hungary]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Vodafone Hungary]]></category>

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		<description><![CDATA["OK, give us a call" ]]></description>
			<content:encoded><![CDATA[<p>Saturday Morning. Right after my rant about &#8220;<a href="http://www.bitrebels.com/lifestyle/brands-that-dont-get-it-and-why-they-should/" target="_blank">Brands that don&#8217;t get it! (and they should)</a>&#8221; at Bit Rebels being published I come across a piece of news:</p>
<p>&#8220;<strong>Twitting on Twitter costs job for Vodafone employee in Hungary</strong>&#8220;</p>
<p>You can read the whole thing right <a href="http://www.portfolio.hu/en/cikkek.tdp?k=2&amp;i=19101" target="_blank"><strong>here</strong></a> but to put it in a nutshell:</p>
<p><a href="http://twitter.com/tmobilehungary" target="_blank"><strong>T-Mobile Hungary</strong></a> was having some troubles with their network and <a href="http://twitter.com/muellah" target="_blank"><strong>Müller Tamás</strong></a> the person tweeting with  <strong><a href="http://twitter.com/Vodafone_HU" target="_blank">Vodafones Hungary</a></strong>&#8216;s twitter account made a RT of the rival company by adding:</p>
<p>&#8220;<strong>OK, give us a call</strong>&#8220;</p>
<p><strong>Because of it  Müller lost his job</strong>. For using Twitter in a fun and engaging manner Müller got fired. I fail to understand how this can happen and its another great example of how brands really don&#8217;t get it. What Müller did was to inform those following Vodafone Hungary&#8217;s account what was going on with T-Mobile and adding a piece of information in a very cool way: &#8220;Hey we are online. If you need any help in sorting that out we are here&#8221; and at the same time by telling its followers: &#8220;This is why we are better than our rivals. We even help them.&#8221; all in 4 words: Twitter genius <img src='http://thezargon.org/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Furthermore  Müller was the only one actually using Vodafone Hungary&#8217;s Twitter account that didn&#8217;t have any update since this happened. The worst mistake you can make is to stop Tweeting and not facing the consequences of whatever happened.</p>
<p>What is the solution for this? <strong>Give</strong> <strong>Müller Tamás his job back</strong> and he can apologize to T-Mobile Hungary via Twitter. (Not that he has to but just to clear the air).</p>
<p>Or we can give them a call <img src='http://thezargon.org/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Please help make some pressure on Vodafone Hungary by:</p>
<p>1. Tweeting: <strong>#VodafoneHU @Vodafone_HU give @muellah his job back. Engaging on Twitter is not a crime. </strong></p>
<p>2. E-mail: <strong>Send a e-mail to <a onclick="var x=&quot;.tl(&quot;;s_objectID=&quot;mailto:ugyfelszolgalat.hu@vodafone.com_1&quot;;return this.s_oc?this.s_oc(e):true" href="mailto:ugyfelszolgalat.hu@vodafone.com">ugyfelszolgalat.hu@vodafone.com</a> asking for Müller to be reinstated on his job. </strong></p>
<p><strong>It is bad enough that there are companies that don&#8217;t get twitter like apparently is the case of Vodafone Hungary. It is even worse that they fire employees that do.</strong></p>
<p><strong>Update: Would you really get rid of a employee that comes up with the idea of <a href="http://www.portfolio.hu/en/cikkek.tdp?k=2&amp;i=19119" target="_blank">inserting an advertising on Google</a> everytime people are searching for &#8220;your rivals&#8217; brand + crash?&#8221;</strong></p>
<p><strong>&#8212;</strong></p>
<p>Picture Credits: <a href="http://www.flickr.com/photos/mallalamuseum/4010631145/sizes/o/" target="_blank"><strong>Mallala Museum</strong></a> via Flickr<strong> [CC by-nc-sa]<br />
</strong></p>
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